Our products ship Monday through Friday. Orders that are placed on Saturday and Sunday will ship the following business day. 

Our promotions are a fun way to help you explore new products and celebrate new members joining the Botaex community!

Here’s how they work: 

• Promotions only apply to new standalone orders and/or new subscriptions placed during the specified promotional period.
• Existing subscriptions are not eligible for promotional pricing or offers. 
• Once a promotion ends, regular pricing and subscription rates will automatically resume. 
• If a promotion includes a free product, it’s a one-time gift and won't be included in future subscription deliveries. 

Already subscribed but want to take advantage of a promotion? Go for it! You can easily reschedule your subscription to take advantage of limited-time offers.

Most of our products are gluten-free. For specific ingredients and nutrition details, please check the individual product pages.

Good news–many of our products are safe to enjoy during pregnancy! We always encourage expecting mothers to be mindful of their bodies' unique sensitivities, especially to ingredients such as caffeine. 

If you have any questions or concerns, we recommend discussing our products with your healthcare provider to ensure they’re the right fit for you.

Our products are clinically researched to deliver amazing benefits to you! We’re so confident in our products that we offer a 60-day money-back guarantee on your initial order. 

Read More

Here’s everything you need to know about our subscriptions:

Subscription Perks

• Subscribe and Save: Enjoy an instant upto 50% discount on every subscription order, for as long as you stay subscribed. It’s our way of saying thanks for sticking with us.
• Earn Loyalty Cash: Our subscribers rack up Loyalty Cash every time a subscription order ships. Your balance builds automatically in your dashboard and can be used toward future subscription orders.
• Early Access: Subscribers periodically get early access to new product launches before they go public. 
• Promotional Discounts: Take advantage of our promotional discounts and save big on your first subscription order. 
• Any subsequent orders will be charged at the regular subscription price, unless otherwise stated. 

Billing and Auto-Renewal

• Subscriptions are automatically billed to the payment method you provide. 
• Subscriptions will auto-renew every 30 days by default to ensure you don’t miss out on your favorite products. 
• You will receive emails about billing, account status, and any important subscription updates. 

Managing Your Subscriptions

• You can easily manage, update, reschedule, and adjust your product choice on your subscription at any time from your account dashboard.
• If you need help updating or cancelling your subscription, please email us at contact@botaex.com at least 3 days before your next charge date. This gives us enough time to process your request before your order ships. 
• If your subscription isn’t cancelled before it renews, it will be processed as scheduled and fall under our return policy. 

Please note that we reserve the right to update our subscription plans, pricing, or features at any time. When we do, you will be notified in advance via email. 

By subscribing, you agree to the terms of this policy. 

If you have any questions, we’re happy to help. You can reach us at contact@botaex.com